Privacy Policy

1. Privacy and Security Policy The following information regarding our Privacy Policy reflects the commitment of worldtravelunion.com (hereinafter worldtravelunion.com) to maintaining and ensuring secure commercial relationships by protecting personal data and guaranteeing the right to privacy of each user of our services. This document explains how we use the personal data of users on our website.

2. Definition of Personal Data “Personal Data” refers to any information related to an identified or identifiable natural person. This includes, among others, name, surname, postal and email address, phone number, or financial information.

3. Processing and Purposes of Collected Data Any personal data you provide when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes.

We detail below all the purposes for which worldtravelunion.com, as the data controller, uses personal data:

• Data provided during user registration:
  • Purpose: All data collected during the registration process will be used to grant access to website services, carry out requested electronic transactions, and send commercial information via electronic means.
  • Legal Basis: The legal basis for processing the data is the execution of pre-contractual and contractual measures.
  • Retention Period: Data will be retained as long as the user has an active account. If the user deletes the account, data will be retained for the necessary period to comply with relevant legal obligations, such as tax obligations.
• Data provided via the newsletter subscription form:
  • Purpose: Subscription to the newsletter to receive institutional information about worldtravelunion.com updates and news.
  • Legal Basis: The legal basis for processing the data is the execution of pre-contractual measures requested by the user, along with their consent through the acceptance of this data processing policy.
  • Retention Period: Data will be retained until the user cancels the subscription.
• Data provided via contact forms:
  • Purpose: To respond to inquiries and send commercial information, as well as include users who contact us via email in our mailing list.
  • Legal Basis: The legal basis for processing the data is the execution of pre-contractual measures requested by the user, along with their consent through the acceptance of this data processing policy.
  • Retention Period: Data will be retained for as long as necessary to address the request and/or until the user unsubscribes from the mailing list.

Users are informed that providing personal data is not mandatory, except in fields marked as mandatory. However, failure to provide such data may prevent worldtravelunion.com from delivering services associated with them.

Users are responsible for providing truthful and updated information. worldtravelunion.com reserves the right to exclude from services and cancel the service for any user who has provided false data, without prejudice to legal actions that may apply.

4. Disclosure of Personal Data to Third Parties Your personal data will not be shared with third parties, except for necessary service providers required for processing sales transactions.

If it is necessary to share your information with any other third party or provider, your consent will be requested beforehand.

5. Security of Personal Data worldtravelunion.com places special emphasis on ensuring the security of your personal data. Your data is stored in our information systems, where we have implemented security measures, both technical and organizational, to prevent any loss or unauthorized use by third parties. For example, our website portals use HTTPS encryption protocols.

6. Information on the Use of Cookies Visiting this website or using worldtravelunion.com services does not automatically register any personal data identifying a user. However, we inform you that while browsing the website, “cookies” are used, small data files generated on the user’s computer that allow us to obtain the following analytical information:

• The date and time of access to the website, allowing us to determine peak hours and make adjustments to prevent overload.
• The number of daily visitors to each section, helping us identify popular areas and improve content accordingly.
• The date and time of the last visit to the website, to conduct statistical and analytical studies on website usage.
• Security elements involved in access control to restricted areas.

For more information, please visit our Cookie Policy.

7. User Rights All users may exercise their rights granted by data protection regulations, such as the right of access, rectification, restriction of processing, erasure, data portability, and objection by sending a written request to worldtravelunion.com, located at CALLE VALLE DE CARES, 3, 28660, Boadilla Del Monte – Madrid, Spain, or via email at info@worldtravelunion.com. If necessary, users may also file a complaint with the Spanish Data Protection Agency.

8. Procedures to Revoke Consent Users may revoke their consent at any time, for example, by objecting to the use of their data for advertising, market research, or survey purposes. This revocation can be carried out at any time (without retroactive effect) by sending an email to info@worldtravelunion.com.

To revoke consent for receiving commercial communications via email, users may also unsubscribe by clicking the link included in such emails and following the provided instructions.

9. Changes to the Privacy Policy Our Privacy Policy may be updated due to legal changes or improvements in the way we provide our services. Therefore, we recommend that you periodically review our Privacy Policy to stay informed of any modifications.

If these changes involve a request for new user consent, we will notify you separately to obtain it again.

If you have any questions about our Privacy Policy or wish to exercise any rights regarding your personal data, please contact us at info@worldtravelunion.com.